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CSR P5COM and the Dutch Service Dogs Foundation – Inspiring Performance

Helping organizations to perform to the best of their ability and continue to excel: that’s the goal of P5COM. This is driven in part by our great commitment to society, such as can be seen by our partnership with the Dutch Service Dogs Foundation. Just like us, they help people perform to the best of their ability – and enjoy it too. It’s all thanks to high quality, proven methodologies, and innovation.

Performing at the peak of your ability …

The Dutch Service Dogs Foundation helps people with a physical limitation or mental condition boost their self-reliance and safety. Offering more than 70 practical skills, their dogs make it possible for people in a wheelchair to continue living at home without having to depend on special care services. And seizure dogs enable people with epilepsy to leave their home in safety. People with a post-traumatic stress disorder don’t have to continue reliving their past in their nightmares anymore, because the dog wakes them up as soon as it sees them becoming restless. Service dogs are also used in therapy for people with e.g. behavioral, emotional, or psychiatric problems, autism or a mental limitation (perhaps only slight). Service dogs help about a thousand children and adults a year – and their friends and family – to achieve noticeably better quality of life.

Service dogs help about a thousand children and adults a year – and their friends and family – to achieve noticeably better quality of life.

Noticeably better quality is also what P5COM is all about. Organizations that start working with us see their customer satisfaction rise by more than 20 percent, recoup their investment during the course of the project in nearly three out of four cases, and have an average 3:1 return on investment. And just as important, their people start to enjoy their job again because they can get back to doing what they were hired to do in the first place – results without all the fuss.

… thanks to high quality, proven methodologies, and innovation

P5COM and the Dutch Service Dogs Foundation work according to the same philosophy. The basis is a high-quality organization that works with proven methodologies and is always looking for new possibilities.

Every service dog goes though intensive training by the expert personnel of the Dutch Service Dogs Foundation. They ensure that every dog receives the two-year training that suits it the best, so that it can perform to the best of its ability later. Training is based on methodologies that were developed at the Dutch Service Dogs Foundation’s center of expertise. The same center of expertise seeks out and tests new possibilities all the time, often in cooperation with universities. So that the Dutch Service Dogs Foundation can provide increasingly better services to more and more people.

The professionals at P5COM continuously develop operational and service excellence within organizations. For instance, they help organizations to enhance their customer and employee satisfaction, improve their financial results, and strengthen their position in the labor market. In addition, a group of professionals from P5COM develop innovative improvement concepts for operational and service excellence to make them available to our clients. It all happens in the People Excellence Lab.