People Excellence Lab Surplus – a bus stop in the garden

A bus stop in the garden

How do we implement personal healthcare with as much freedom of choice as possible for customers?

That’s what Surplus wanted to find out – together with P5COM. Thanks to optimal processes, employees are now able to provide truly personal, warm care. What’s more, there is now a bus stop in the garden – especially for that one customer who fancies sitting there. Watch the video: Surplus Carefree Care.